Bank Interview Top Questions

 

Today we are posting a few inquiries out of which you can expect no less than maybe a couple inquiries in up and coming bank exams. It is Important for you to comprehend what to peruse out of thousand themes from book. In any case, we will give you handpicked points and will present to you in such a way, to the point that it will stay perpetually in your psyche.

Q.1. What is an Automated Teller Machine (ATM)?

Ans 1. Robotized Teller Machine is an automated machine that gives the clients of banks the office of getting to their record for administering money and to do other monetary and non-budgetary exchanges without the need to really visit their bank office.

Q.2. What are White Label ATMs (WLAs)?

Ans 2. ATMs set up, possessed and worked by non-banks are called White Label ATMs. Non-bank ATM administrators are approved under Payment and Settlement Systems Act, 2007 by the Reserve Bank of India.

Q.3. What has been the justification of permitting non-bank elements for setting up of WLAs ?

Ans 3. The justification of permitting non-bank element to set up White Label ATMs has been to expand the topographical spread of ATM for expanded/improved client benefit.

Q.4. What kind of cards can be utilized at an ATM/WLA?

Ans 4. The ATM/ATM cum charge cards, Mastercards and open prepaid cards (that allow money withdrawal) issued by banks can be utilized at ATMs/WLAs for different exchanges.

Q.5. What are the administrations/offices accessible at ATMs/WLAs?

Ans 5. Notwithstanding money apportioning, ATMs/WLAs may offer numerous different administrations/offices to bank clients. Some of these administrations include:

• Account Information


• Cash Deposit (Acceptance of stores are not allowed at WLAs)


• Regular Bills Payment (not allowed at WLAs)


• Purchase of Re-stack Vouchers for Mobiles (not allowed at WLAs)


• Mini/Short Statement


• PIN change


• Request for Check Book

Q.6. What is Personal Identification Number (PIN)?

Ans 6. Stick is the numeric watchword which is independently sent/gave over to the client by the bank while issuing the card. Most banks require the clients to change the PIN on the primary utilize. Client ought not unveil PIN to anyone, including to bank authorities. Clients should change the PIN at general interims.

Q.7. Will these cards be utilized at any bank/non-bank ATM (WLA) in the nation?

Ans 7. Truly. The cards issued by banks in India might be utilized at any bank/white name ATM in the nation.

Q.8. Is the client charged for ATM exchanges?

Ans.8. With impact from November 01, 2014, Savings ledger holders can complete at least three exchanges (counting both monetary and non-money related exchanges) for nothing out of pocket in a month at other bank ATMs if there should be an occurrence of ATMs situated in six metro areas, viz. Mumbai, New Delhi, Chennai, Kolkata, Bengaluru and Hyderabad. At different areas, the reserve funds ledger holders can execute at least five exchanges (counting both budgetary and non-money related exchanges) for nothing out of pocket in a month at other bank ATMs. Additionally, Basic Savings Bank Deposit Account holders will keep on getting five free exchanges. Relies upon their own particular can choose to offer more number of exchanges free of cost to their clients. If there should be an occurrence of charges to be collected on clients, the client can be charged a greatest of Rs. 20/ - per exchange (in addition to benefit charge, assuming any) by his/her bank.

Q.9. What steps should a client take if there should arise an occurrence of fizzled ATM exchange at other bank/white mark ATMs, when his/her record is charged?

Ans 9. The client should hold up a dissension with the card issuing bank at the most punctual. This procedure is relevant regardless of whether the exchange was done at another bank's/non-bank's ATM. If there should arise an occurrence of WLAs, the contact number/toll free numbers are likewise accessible for hotel protests with respect to fizzled exchanges at their ATMs.

Q.10. Is there whenever restrain for the card issuing banks for recrediting the clients represent a fizzled ATM/WLA exchange showed under Q. No. 9?

Ans 10. According to the RBI directions, banks have been ordered to determine client objections by re-crediting the client's record inside 7 working days from the date of grievance.

Q.11. Are the clients qualified for pay for delays past 7 working days?

Ans 11. Indeed. Successful from July 1, 2011, banks need to pay of Rs. 100/ - every day for delays in re-crediting the sum past 7 working days from the date of receipt of grumbling for fizzled ATM exchanges. The pay must be credited to the record of the client with no claim being made by the client. In the event that the protestation isn't stopped inside 30 days of exchange, the client isn't entitled for any remuneration for delay in settling his/her grumbling.

Q.12. What is the game-plan for the client if the objection isn't tended to by his/her bank inside the stipulated time/not routed agreeable to him?

Ans 12. The client can take plan of action to the Banking Ombudsman, if the grievance isn't reviewed by the his/her card issuing bank.